GS IT Services Ltd. (“GSIT”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, store, and protect your information when you use our services or visit our website.
1. What Data We Collect
We may collect and process the following types of personal data:
1.1. Personal Information
- Full name
- Email address
- Phone number
- Job title and company name
- Postal or billing address
1.2. Technical and Usage Data
- IP address
- Browser type and version
- Device information (e.g. operating system, screen resolution)
- Website usage analytics (e.g. pages visited, time spent on site)
1.3. Customer and Account Information
- Payment details (processed securely via third-party providers)
- Support tickets and service requests
- Communication preferences
1.4. Special Categories of Data
We do not collect sensitive personal data (e.g. health, political opinions, religious beliefs) unless legally required.
2. How We Collect Your Data
We collect your personal data in the following ways:
- Directly from you: When you fill out forms, contact us, or purchase services.
- Automatically: When you browse our website (cookies, analytics tools).
- From third parties: Business partners, public sources, or referrals.
3. Why We Collect Your Data
We collect and use your data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| To provide IT and telecom services | Performance of a contract |
| To process billing and payments | Performance of a contract |
| To improve website functionality and experience | Legitimate interest |
| To comply with legal and regulatory obligations | Legal obligation |
| To send marketing communications (with consent) | Consent |
You can opt out of marketing at any time via unsubscribe settings.
4. How We Store and Protect Your Data
We take security seriously and use the following measures to protect your personal data:
- Encryption: Secure data transmission via SSL/TLS
- Access Controls: Limited access to authorised personnel only
- Firewalls and Monitoring: Protection against cyber threats
- Data Minimisation: We only store what is necessary
Data Retention: We keep your data for as long as necessary to fulfil its purpose, comply with legal obligations, or resolve disputes.
5. Who We Share Your Data With
We may share your data with trusted third parties, including:
- Service providers (e.g. cloud hosting, payment processors)
- Regulatory authorities (if required by law)
- Business partners (with your consent)
We do not sell your personal data to third parties.
6. International Data Transfers
If we transfer your data outside the UK or EU, we ensure it is protected under:
- Adequacy decisions (countries with approved data protection laws)
- Standard Contractual Clauses (SCCs) for secure data transfer
7. Your Data Protection Rights
Under GDPR and UK Data Protection Laws, you have the right to:
- ✔ Access your data – request a copy of your personal information
- ✔ Correct inaccuracies – update incorrect or incomplete data
- ✔ Delete your data – request data erasure under certain conditions
- ✔ Restrict processing – limit how we use your data
- ✔ Data portability – transfer your data to another provider
- ✔ Object to processing – opt out of marketing communications
To exercise your rights, contact us at hello@itservices.london
8. Cookies and Tracking Technologies
Our website uses cookies to improve user experience. See our Cookie Notice for details.
9. Updates to This Policy
We may update this Privacy and Data Protection Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.
