Last Updated: 10/04/2025
1. Definitions
- Company, We, Us, or Our refers to GS IT Services London.
- Customer, You, or Your refers to any individual or entity using our services.
- Services refer to IT solutions, cybersecurity, managed IT, cloud computing, and telecom services provided by GSIT.
- Website refers to www.itservices.london and any related subdomains.
2. Acceptance of Terms
- By using our services, you confirm that you have read, understood, and agreed to these terms.
- If you do not agree with any part of these terms, you must not use our services.
3. Use of Services
- You must be at least 18 years old to use our services.
- You agree not to use our services for any illegal, fraudulent, or unauthorised activities.
- We reserve the right to suspend or terminate access if any misuse is detected.
4. Account Registration and Security
- To access certain services, you may need to create an account.
- You are responsible for maintaining the confidentiality of your login details.
- Notify us immediately if you suspect unauthorised access to your account.
5. Payment Terms and Billing
- All invoices must be paid within the agreed-upon timeframe stated in your contract.
- Late payments may result in service suspension or additional charges.
- We accept payments via bank transfer, credit card, or direct debit.
6. Service Availability and Uptime
- We strive for 99.9% uptime but do not guarantee uninterrupted service.
- Planned maintenance will be communicated in advance.
- We are not responsible for service interruptions caused by third-party providers.
7. Fair Usage Policy
- Unlimited services are subject to fair usage limits to prevent network congestion.
- Excessive use of resources may result in additional charges or service restrictions.
8. Data Protection and Privacy
- We comply with GDPR and other data protection regulations.
- Your data is stored securely and will not be shared without your consent.
- Refer to our Privacy Policy for details on how we handle your data.
9. Intellectual Property Rights
- All website content, including text, images, and logos, is the property of GSIT.
- You may not copy, reproduce, or distribute any content without our written permission.
10. Cancellation and Termination
- You may cancel your service by providing a written notice as per your contract terms.
- We reserve the right to terminate your account if you violate these terms.
- Any outstanding balances must be settled before termination.
11. Limitation of Liability
- GSIT is not responsible for indirect or consequential damages, including loss of data or profits.
- Our maximum liability for any claim shall not exceed the total amount paid for services in the last six months.
12. Force Majeure
- We are not liable for service disruptions due to natural disasters, war, pandemics, or any events beyond our control.
13. Dispute Resolution
- Any disputes will first be attempted to be resolved through negotiation.
- If unresolved, disputes will be subject to the jurisdiction of the courts of England and Wales.
14. Changes to These Terms
- We may update these terms periodically. Continued use of our services constitutes acceptance of the new terms.
